Privacy Policy for CitrusBurn

Welcome to CitrusBurn. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase of CitrusBurn products. Please read this policy carefully. If you do not agree with these terms, please do not access the site.

We are committed to protecting your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant privacy laws.

Throughout this policy, "we," "us," and "our" refer to CitrusBurn Health LLC.

We collect several types of information from and about users of our website, including:

When you visit our website, purchase products, or interact with us, we may ask you to provide:

• Identity Information: Name, username or similar identifier
• Contact Information: Email address, billing/shipping address, phone number
• Payment Information: Credit card details or PayPal email (processed securely through third-party payment processors — we do not store full payment details on our servers)
• Account Information: Username, password, and purchase history
• Communications: Any information you provide when contacting customer support

When you visit our website, we automatically collect certain information using cookies and similar tracking technologies:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, clickstream data, referring websites
• Location Information: General geographic location based on IP (not precise GPS)

• Payment processors (to confirm payment status)
• Shipping carriers (for order tracking)
• Marketing partners and advertising networks (for campaign performance analysis)

• Process your payments and prevent fraudulent transactions
• Ship your orders and provide order confirmation
• Communicate with you about your order status

• Analyze how users interact with our site to improve user experience
• Troubleshoot technical issues and ensure site functionality
• Develop new products and features

• Send promotional emails about new products or special offers (only if you have opted in)
• Display relevant advertisements to you on third-party platforms
• Measure the effectiveness of our advertising campaigns

• Maintain records as required by law
• Respond to lawful requests from public authorities
• Enforce our terms and conditions

If you have consented, we use Microsoft Advertising's UET tag and similar tools to:

• Create remarketing lists based on your activity on our site
• Show you personalized advertisements on the Microsoft Audience Network and other platforms
• Analyze conversion data to optimize our campaigns

Cookies are small text files placed on your device when you visit a website. They help websites work more efficiently and provide information to site owners.

You have the right to accept or reject cookies:

• Browser Controls: Set your browser to refuse all or some cookies. Note: disabling cookies may affect site functionality.
• Cookie Consent Banner: When you first visit, you can accept all cookies, reject non-essential cookies, or customize preferences.

Opt out of interest-based advertising through:

• NAI Consumer Opt-Out
• DAA Opt-Out
• Your Online Choices (Europe)
• Microsoft Advertising Choices

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment processors — Stripe, PayPal, ClickBank
• Shipping carriers — USPS, FedEx, UPS
• Email marketing platforms — only with your consent
• Analytics providers — Google, Microsoft
• Customer support tools

We share hashed or anonymized data with advertising platforms such as Microsoft Advertising for the purpose of measuring ad performance, building remarketing audiences, and optimizing campaign delivery.

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction.

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any email we send.
• Browser Cookie Controls: Block cookies through your browser settings.

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt-out of the "sale" of your personal information (Note: we do not sell your information; however, sharing for cross-context behavioral advertising may be considered a "sale" under California law)
• Non-discrimination for exercising your privacy rights

To exercise your California rights, contact us at privacy@[citrusrev].online.

If you are in the European Economic Area, Switzerland, or the United Kingdom, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erasure (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing (including direct marketing)
• Withdraw consent at any time where processing is based on consent

When you opt out, you will still see ads, but they will not be personalized based on your browsing behavior.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure payment processing through PCI-DSS compliant payment gateways
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data
• Secure data storage with industry-standard protections

Any collection of sensitive information (such as payment details) is performed on secure servers using HTTPS encryption and only when strictly necessary for processing your order.

In the unlikely event of a data breach that affects your personal information, we will notify you and any applicable regulator as required by law.

Our website is not intended for children, and we do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We comply with:

• COPPA — Children's Online Privacy Protection Act (US)
• GDPR age of consent requirements in Europe (typically 16, varies by country)

If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer personal data from the EEA to countries not deemed adequate by the European Commission (such as the United States), we rely on:

• Standard Contractual Clauses approved by the European Commission
• Your explicit consent (where applicable)
• Contract performance (e.g., shipping your order)

Our servers and those of our service providers are located primarily in the United States.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

• Material changes will be notified via email (if we have it) and/or a prominent notice on our website at least 15 calendar days before the changes take effect.
• Non-material changes become effective immediately upon posting.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top indicates when it was last revised.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with data protection laws.

You may contact us regarding your CCPA/CPRA rights using the contact information above.

Based on Microsoft Advertising requirements, ensure you complete these steps: